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Complete Your Store Settings

Jimdo's store feature has many options that you can set and customize to make sure your new online store is working correctly. You'll find all the important settings for your store by opening your Menu and navigating to Store > Settings


Doesn't look right? We've recently updated this feature. Click here to download a .pdf version of the Support Center page for our previous Site Admin interface.


Go to your Menu and open up Store > Settings > Settings to see the following options:


Your Store Information:

The Store Information fields lets you to enter information that is shared with customers. This includes your store's name, address, country, phone number, and email address. 



Set the currency that will be used for calculations and displayed on your website from the drop-down menu.  


Every Jimdo website can only use one currency. If your customers are from another country, PayPal can convert your prices when they checkout.


Email address for your store:

This email address for your store can be the same or different from the one that you use for your Jimdo website. The Jimdo store will send alerts about new orders to this email address. This address will also be displayed as a contact email address for customers who have questions.  



Set the country and, if necessary, the state or province for your store. This setting controls country-specific legal options and is also used for tax purposes.



While the tax settings differ slightly based on your location, you always have the option to activate or deactivate taxes on your store.


If you are in the United States, you can set a tax rate for sales from the same state that you listed in the location. Customers purchasing from other states will not have taxes collected. The prices displayed on the website will not include taxes, as is customary for American stores.


If you are located in a VAT country, you can activate and set a tax percentage and then decide if you would like to display prices with our without taxes. 


Labels and notifications:

The rest of the Store > Settings > Settings area includes additional label and notification options.


The following options are available:

  • If you are using the Jimdo system to handle your inventory, you can choose whether or not to display Item Availability icons and notes.
  • Shipping time descriptions are customizable text notes that are activated by selecting the three clock icons in the Store Item Element. Full shipping options can be set in the Shipping Costs settings area.
  • Optional Item Numbers can be displayed.
  • Labels for list price ("suggested retail price," "recommended retail price", etc), a notes field, product buttons, and shopping cart confirmation can all be set. 

Additional options are available for displaying Terms of Service and Return Policies at Store > Settings > Terms, Return Policy, etc.


You can also customize the text for all emails sent to your customers by going to Store > Settings > Emails and Text.

Checkout Form

When the customer adds products to the shopping cart and is ready to complete the order, they will be taken to the Checkout Form.


You can customize this form by opening the Menu going to Store > Settings > Checkout Form.


Set the fields that you want to appear and chose whether or not they are required.


We strongly recommend displaying and requiring the Email field as this will be your primary method for contacting your customers, and it's used to send customers more information about their orders.


After completing the checkout form, the customer will be taken to the payment screen to enter their credit card or other payment information. If the customer is paying with PayPal, this screen is hosted on the PayPal servers. This means that your Jimdo website isn't required to have its own SSL certificate and your customers' information will be fully protected.

Websites using Stripe will be processed on your own website using an SSL certificate provided by Jimdo.


If you haven't already done so, you can now set up your website to accept credit cards using Stripe or the PayPal payment provider.


Confirmation Page

After your customer completes their purchase, they will be taken to a simple order confirmation page.


Business and Platinum package owners have the option to customize this page by opening the Menu and going to Store > Settings > Confirmation Page.


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