Search the Support Center
We just released a major upgrade to our user interface. All of our Support Articles should be up to date, but please don't hesitate to contact us if you can't find the answer you're looking for!
Read an overview of the awesome changes you can experience in this new update.

Contact Our Support Team

We're here to help you with any questions you have about Jimdo. Before contacting the Support Team, please read our FAQ section, which answers many common questions you may have.


If you still need help, select your Jimdo subscription type below and we'll get back to you as soon as possible. If you need immediate assistance, you can chat with our support team.

Live Chat Support is online 9AM to 5PM Pacific Time. Live Support may appear offline during these hours if there's a long wait. Please email us and we'll get back to you as soon as possible.


If you are not receiving a response from us, it is likely that your email provider is automatically sending our messages to spam. Learn how to fix this issue.